This website and the AI phone answering service (the "Service") are operated by Catch It Line ("we", "us"). This policy describes what information we collect and how we use it.
Contact form. When you submit the form on this site, we collect the details you provide (such as your name, phone number, email address, and message) so we can respond to you.
Calls. When the Service answers a call, the call may be recorded, transcribed, and summarized. That includes the caller's phone number and anything said on the call.
We use this information to operate the Service: answering calls, taking messages, notifying the business of calls and leads, and improving how the Service responds. We do not sell personal information.
Information is processed by the third-party cloud, telephony, and artificial-intelligence infrastructure providers used to operate the Service, and is otherwise shared only where required by law or to protect the Service.
We keep information for as long as needed to provide the Service and meet legal obligations, after which it is deleted or anonymized.
To ask about, correct, or delete information we hold about you, contact us at info@catchitline.com.
We may update this policy from time to time; the current version is always available on this page.